Frequently asked questions

How Refills work

  • 1 • Get a Container

    Bring a container from home, or grab one of ours!

  • 2 • Weigh

    Weigh your empty container and mark the tare weight with one of our non-permanent markers.

  • 3 • FILL

    Fill your container with the bulk product of your choice, as much or as little as you like.

  • 4 • CHECK OUT

    We'll weigh it again, and only charge you for what you added.

All the other questions

Values, Sourcing, Business Practices

Visiting the Shop

Deliveries & Preorders